We hand-check every set to ensure quality and perfection, but if you are not completely satisfied with any non-personalized product you purchased from Bella & Bird due to a defect or craftsmanship, simply return the merchandise within 10 days to receive a replacement or full refund. Personalized products may not be returned unless the error was ours. We want you to be happy.
Your order will be printed exactly as you submit it to us. If at any time you have questions, our friendly and knowledgeable customer service representative will be more than happy to assist you. These are just a few of the ways that we make sure you’re thrilled with your order!
Contact us to begin processing your return or exchange.
Repack the gift in its original packaging, if possible, with the packing slip. For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt.
Bella & Bird is not responsible for items damaged or lost in transit.
I want to make you happy! Chirp!